About OptiKratos

Building the AI-Native Revenue Operating System

Revenue teams today juggle six or more disconnected tools — a CRM here, a WhatsApp integration there, a separate voice dialler, and yet another analytics dashboard — each with its own data model, support contract, and failure point.

OptiKratos unifies CRM, WhatsApp Business, marketing automation, voice and chat AI agents, and revenue analytics on one secure cloud platform — operated by Synoviq — so teams spend less time integrating and more time growing.

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Mission & Vision

Why we exist — and where we're going

Our Mission

One platform. Every revenue motion.

Unify CRM, marketing, communication, automation, analytics, billing, and AI agents into a single product experience — so revenue teams spend time on customers, not on integrations.

2036 Vision

Default revenue infrastructure for 100,000+ organisations

A world where every customer interaction — handled by a human or an AI agent — runs through OptiKratos. One data model. One platform. The operating system that modern revenue teams are built on.

The Problem We Solve

6 tools. 6 data silos. 6 invoices.

Most revenue teams run a patchwork of CRM, email, WhatsApp, voice AI, scheduling, and billing tools. Every handoff loses context. Every integration breaks. Every new hire needs six logins.

Before OptiKratos

CRM

Email tool

WhatsApp BSP

Voice AI

Scheduling

Billing

Integration tax · Data silos · Missed leads

After OptiKratos

OptiKratos

CRM · WhatsApp · Marketing · Voice AI · Analytics · Billing

1 login · 1 data model · 18 modules

Unified data · Fewer tools · Faster revenue

What We Build

Four pillars. One platform.

Four things we refuse to compromise on — because revenue teams feel each one on day one, not in a future release.

Unified Revenue Platform

One login, 18 modules. CRM, marketing, communications, AI, billing, and analytics — all in one workspace with one API.

CRM · Marketing · Comms · AI · Billing

Enterprise Security

Role-based access, tenant isolation, encryption, SSO, MFA, and audit logging — the controls mid-market and enterprise buyers actually require.

SSO · MFA · Tenant isolation · Audit

AI-Native

Agents that sell while you sleep. Voice and video AI, CRM write-back, RAG-powered knowledge, and autonomous lead qualification.

Voice/Video · CRM write-back · RAG

Cloud-native scale

One unified platform built for reliability and speed. Same APIs, one workspace, continuous updates — without operational friction.

18 modules · One platform · One API

Who We Serve

Built for the people who run revenue

From growth-stage startups to enterprise deployments — OptiKratos is designed for the specific jobs that revenue, sales, marketing, and IT leaders need to get done.

Alex

Head of RevOps

Mid-market · Growth

Needs one source of truth for pipeline, forecasting, and revenue automation — without stitching together six tools.

Marcus

VP of Sales

Enterprise · B2B

Wants AI agents that handle outreach, qualification, and CRM logging so his reps focus on closing.

Sara

Marketing Director

SMB · E-commerce

Needs WhatsApp-native campaigns, lead capture forms, and performance analytics in one dashboard.

Priya

IT / Security Lead

Enterprise · Regulated

Requires SSO, MFA, audit trails, and tenant isolation from day one — without a six-month security project.

Growth SMBMid-marketEnterpriseBooking & Field ServiceIndia & UAE (Beachhead)EMEANorth America

The platform today

In production. Ready for revenue teams.

We don't ask you to bet on a roadmap. CRM, WhatsApp, marketing, and AI agents ship together — one login, one data model, and the controls mid-market teams actually require.

Modules, one login

Data model

14-day

Free trial

Full revenue stack, live

CRM, WhatsApp, marketing, voice, analytics, and billing in one workspace

AI agents that write back to CRM

Voice, chat, and WhatsApp agents log every conversation automatically

Public API for your stack

Documented REST API at docs.optikratos.com — auth, rate limits, versioning

Enterprise access controls

SSO, MFA, tenant isolation, encryption, and audit logs

Cloud SaaS, always current

Operated by Synoviq — continuous updates, no self-hosting

Built by Synoviq

The team behind OptiKratos

OptiKratos is designed, built, and operated exclusively by Synoviq — a focused SaaS team shipping the revenue operating system for mid-market companies that move on WhatsApp, voice, and CRM as one motion.

Leadership

Md Jahangir Alam

Founder & CEO · Synoviq

We're hiring across engineering, product, and GTM.

View open roles

Our Values

How we show up — every day

Four words that govern how we build, communicate, and serve — not as aspirations, but as operating principles.

Professional

We deliver enterprise-grade quality in everything we ship — documentation, APIs, security, and support.

Modern

AI-native from day one — agents, WhatsApp, and CRM write-back are product, not plugins.

Confident

We know what we've built. We're direct about our capabilities, our limitations, and our roadmap.

Clear

No buzzword soup. Every feature, every price, every claim is stated plainly so you can decide with confidence.

Ready when you are

Ready to consolidate your revenue stack?

Join the teams that have replaced six tools with one platform — and never looked back. No credit card required to start.

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Frequently asked questions

Everything you need to know about OptiKratos.

OptiKratos is an AI-native Revenue Operating System — a unified cloud platform that combines CRM, WhatsApp Business API, marketing automation, voice and chat AI agents, analytics, and billing in one workspace. It replaces the fragmented stack of 6+ point tools most revenue teams currently run.

OptiKratos is built and operated by Synoviq — an enterprise SaaS engineering company. Synoviq operates OptiKratos exclusively as a proprietary multi-tenant cloud SaaS. There is no white-label resale of the core platform.

Our beachhead markets are India and the UAE, where WhatsApp-native commerce and multi-language AI are highest-demand. We also serve North America and broader EMEA, with enterprise customers across healthcare, fintech, retail, logistics, and B2B SaaS.

HubSpot and Salesforce are excellent tools, but both require significant add-ons and third-party integrations to reach parity with OptiKratos. WhatsApp Business API, voice AI, and AI CRM write-back are native in OptiKratos — not plugins. The result is lower total cost of ownership, one data model, and a single support relationship. We compete on completeness and architectural cohesion, not on legacy feature count.

CRM is one of 18 modules inside OptiKratos. The platform includes a full sales pipeline, contact management, lead scoring, and deal analytics. But it also includes native WhatsApp, voice AI, marketing automation, and revenue billing — so "CRM" undersells what it is. It is the operating system that runs your entire revenue function.

No. OptiKratos is cloud SaaS only, operated by Synoviq. This is a deliberate product decision — it lets us guarantee security posture, deliver continuous updates, and maintain the operational excellence our enterprise customers require. There is no on-premise or self-hosted edition.

Yes. OptiKratos is multi-tenant cloud SaaS: 18 modules, one data model, 500+ integrations, and a public REST API. Teams start with CRM or WhatsApp and add voice AI, marketing, or billing without a migration. Scale and Enterprise plans include a 99.9% uptime SLA. Every customer runs the current version — there is no on-premise edition.

Building the AI-Native Revenue Operating System

Building the AI-Native Revenue Operating System

Why we exist — and where we're going

One platform. Every revenue motion.

Default revenue infrastructure for 100,000+ organisations

6 tools. 6 data silos. 6 invoices.

Four pillars. One platform.

Unified Revenue Platform

Enterprise Security

AI-Native

Cloud-native scale

Built for the people who run revenue

In production. Ready for revenue teams.

The team behind OptiKratos

How we show up — every day

Ready to consolidate your revenue stack?

Frequently asked questions

Revenue OS insights — WhatsApp & AI playbooks

Revenue OS insights — WhatsApp & AI playbooks

Building the AI-Native Revenue Operating System

Why we exist — and where we're going

One platform. Every revenue motion.

Default revenue infrastructure for 100,000+ organisations

6 tools. 6 data silos. 6 invoices.

Four pillars. One platform.

Unified Revenue Platform

Enterprise Security

AI-Native

Cloud-native scale

Built for the people who run revenue

In production. Ready for revenue teams.

The team behind OptiKratos

How we show up — every day

Ready to consolidate your revenue stack?

Frequently asked questions