Voice & AI

Voice AI Agents โ€” 24/7 Inbound & Outbound Calls

OptiKratos Voice AI Agents handle inbound and outbound sales and support calls around the clock โ€” with live transcription, call summaries, and automatic CRM pipeline write-back on one secure cloud platform.

  • 14-day free trial, no credit card required
  • Unified with CRM and WhatsApp on one platform
  • SOC 2 certified ยท GDPR ready ยท 99.9% uptime SLA
app.optikratos.com
OptiKratos AI features dashboard

Independent ratings on G2, Capterra, and more

G2
4.5/5
Capterra
4.2/5
Software Advice
4.3/5
SourceForge
4.5/5
Trustpilot
4.5/5
GetApp
4.7/5
Why OptiKratos

Why Voice AI Agents โ€” 24/7 Inbound & Outbound Calls on OptiKratos

Calls that update CRM

Voice AI transcribes every call, generates a summary, and writes deal stage, notes, and next actions to CRM automatically.

Inbound and outbound 24/7

Qualify leads, book meetings, and handle support calls around the clock โ€” without adding headcount.

Unified with WhatsApp & CRM

Voice, WhatsApp, and CRM share one data layer โ€” context from a chat thread is available to the voice agent on the next call.

Key benefits

Why teams choose Voice AI Agents โ€” 24/7 Inbound & Outbound Calls

  • Qualify leads after hours โ€” no missed opportunities
  • Eliminate manual CRM data entry from calls
  • Consistent brand voice across every interaction
  • Scalable to thousands of concurrent calls
  • Full audit trail for compliance and coaching
  • Unified with WhatsApp and CRM on one platform

Voice AI Agents โ€” 24/7 Inbound & Outbound Calls โ€” frequently asked questions

Everything you need to know about Voice AI Agents โ€” 24/7 Inbound & Outbound Calls on OptiKratos.

OptiKratos Voice AI is an autonomous voice agent that handles inbound and outbound sales and support calls on your behalf, transcribes the conversation, generates a summary, and writes the outcome directly into your CRM pipeline โ€” without any manual effort.
Voice AI Agents are included in the AI Pro tier (Scale plan and above). Voice clone and calls longer than 2 hours require AI Enterprise.
Yes. You define the agent persona, script guidelines, escalation rules, and fallback behaviour in the Agent Builder. The AI follows those instructions on every call.
Yes. OptiKratos is a unified platform. Voice calls, WhatsApp conversations, and CRM records share a single data layer, so context from a WhatsApp thread is available to the voice agent in the same call.
OptiKratos uses production-grade ASR models with continuous improvement. Accuracy varies by language and audio quality โ€” we do not publish a single accuracy number because it depends on your use case.
14-day free trial ยท No credit card

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Every feature included. Upgrade when you're ready.

SOC 2 ยท GDPR ready ยท Dedicated onboarding on every plan

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