AI for Banking — Secure Conversational Sales
OptiKratos AI helps banking teams automate customer onboarding, KYC handoffs, and appointment booking via WhatsApp and voice agents — with RBAC access controls and full audit trails on one secure cloud platform.
- Reduce branch visit volume with self-service WhatsApp flows
- Accelerate onboarding with guided AI document collection
- Maintain audit compliance on every AI-assisted interaction
- Scale relationship-style service without scaling headcount
- RBAC ensures only authorised staff see sensitive data
Independent ratings on G2, Capterra, and more
What AI for Banking does
WhatsApp appointment booking
Customers book branch or video appointments directly in WhatsApp — no app download required.
KYC document handoff
Chatbot guides customers through document submission and routes to a compliance officer.
Voice-based customer onboarding
Voice AI agent walks new customers through account opening over a phone call.
RBAC and audit logging
Role-based access controls on all AI actions, with full audit trail for regulatory review.
Escalation to relationship manager
Smooth handoff from AI agent to human RM with full conversation context.
Multi-language support
Serve customers in their preferred language across 40+ languages.
Why teams use AI for Banking
- Reduce branch visit volume with self-service WhatsApp flows
- Accelerate onboarding with guided AI document collection
- Maintain audit compliance on every AI-assisted interaction
- Scale relationship-style service without scaling headcount
- RBAC ensures only authorised staff see sensitive data
Built for regulated environments
Tenant-isolated RAG
Your training data never crosses tenant boundaries. Each organisation has a dedicated vector store.
RBAC on AI APIs
Role-based access controls on every AI endpoint — fail-closed by default when permissions are absent.
Cloud SaaS · Operated by Synoviq
Fully managed cloud infrastructure. No GPU hardware to provision, no model updates to manage.
AI packaging — included in your plan
Every tier is operated by Synoviq on a multi-tenant cloud — no GPU infra to manage. See full pricing →
AI Starter
Included in Growth plan+
- AI Chatbots (WhatsApp & web)
- Auto-reply with intent detection
- Basic workflow automation
- NLP intent classification
- Up to 5,000 conversations/month
AI Pro
Included in Scale plan+
- Everything in AI Starter
- Voice AI Agents (Pilot)
- Conversation Intelligence
- Lead Scoring & Deal Probability
- Sentiment Analysis & NER
- Next Best Action
- AI Analytics & forecasting
- Unlimited conversations
AI Enterprise
Included in Enterprise
- Everything in AI Pro
- Voice clone & 2h+ calls
- Custom RAG with tenant isolation
- Churn Prediction & CLV Modeling
- Business Process Automation (BPA)
- Data residency options
- SLA + dedicated support
AI for Banking — FAQ
Common questions about how OptiKratos handles this capability.
Related AI capabilities
Voice AI Agents
OptiKratos Voice AI Agents run fully autonomous inbound and outbound calls
AI Chatbots
OptiKratos AI Chatbots provide sub-second responses across WhatsApp, web chat, and email
AI Automation
OptiKratos AI Automation connects your CRM, WhatsApp, email, and voice channels in intelligent multi-step workflows
Conversation Intelligence
OptiKratos Conversation Intelligence surfaces deal risk, buyer sentiment, and coaching moments from every call and message
Start using AI for Banking today
Full platform access from day one. No credit card required.
Cloud SaaS · Operated by Synoviq · Tenant-isolated · No self-host required