WhatsApp & Channels

WhatsApp Business โ€” Broadcasts, Flows & In-Chat Commerce

OptiKratos WhatsApp Business is an official Meta BSP integration โ€” broadcasts, AI chatbot flows, commerce catalogs, and click-to-WhatsApp attribution natively connected to your CRM. No third-party connectors.

  • 14-day free trial, no credit card required
  • Unified with CRM and WhatsApp on one platform
  • SOC 2 certified ยท GDPR ready ยท 99.9% uptime SLA
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Independent ratings on G2, Capterra, and more

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4.2/5
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4.3/5
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4.5/5
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4.7/5
Why OptiKratos

Why WhatsApp Business โ€” Broadcasts, Flows & In-Chat Commerce on OptiKratos

Official Meta BSP

OptiKratos is a verified Meta Business Solution Provider โ€” fully compliant WhatsApp Business API access with template management built in.

CRM-native conversations

Every WhatsApp message, broadcast reply, and commerce interaction syncs to the matching CRM contact โ€” no exports or third-party connectors.

AI + human in one inbox

AI chatbot flows handle common questions; agents take over from the shared inbox with full conversation history.

Key benefits

Why teams choose WhatsApp Business โ€” Broadcasts, Flows & In-Chat Commerce

  • 2B+ WhatsApp users reachable natively
  • 60% higher cart recovery vs email alone
  • Official Meta BSP โ€” always compliant
  • AI chatbot + human inbox in the same platform
  • Revenue attribution from ad click to deal close
  • Every conversation synced to CRM automatically

WhatsApp Business โ€” Broadcasts, Flows & In-Chat Commerce โ€” frequently asked questions

Everything you need to know about WhatsApp Business โ€” Broadcasts, Flows & In-Chat Commerce on OptiKratos.

OptiKratos WhatsApp Business is a native WhatsApp Business API integration that combines broadcast campaigns, AI chatbot flows, commerce catalogs, and CRM sync โ€” all through OptiKratos as a Meta Official Business Solution Provider.
Template messages are pre-approved message formats required by Meta for outbound WhatsApp broadcasts. OptiKratos helps you create, submit, and manage templates โ€” and handles approval with Meta on your behalf.
Yes. AI chatbot flows handle common questions first; agents can take over mid-conversation from the shared inbox with full transcript and CRM context โ€” no channel switching required.
No. OptiKratos provisions and manages your WhatsApp Business API access as an Official BSP. You get a dedicated WhatsApp Business number connected to your CRM and shared inbox.
When a customer clicks a WhatsApp button in a Facebook or Instagram ad, OptiKratos records the ad source and links the resulting conversation and any deals to that ad campaign โ€” giving you true revenue-per-ad attribution.
14-day free trial ยท No credit card

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Every feature included. Upgrade when you're ready.

SOC 2 ยท GDPR ready ยท Dedicated onboarding on every plan

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