OptiKratos delivers CRM, WhatsApp Business, marketing automation, AI sales agents, billing, and analytics as unified cloud services on a single multi-tenant platform. Each service shares one login, one customer record, and one secure API gateway — operated by Synoviq as proprietary SaaS.
All 14 services run on one platform, share one API gateway, and are included in your OptiKratos workspace.
Close more deals with less manual work
Contacts, leads, visual pipelines, AI deal scoring, and automated follow-ups — one workspace for your entire revenue motion.
Campaigns that run themselves
Email campaigns, audience segmentation, automation journeys, A/B testing, and landing pages — all connected to CRM.
See every revenue signal in real time
Real-time dashboards, rep scorecards, campaign ROI, and BI reporting across every channel — with GDPR-compliant data handling.
Sell and support inside WhatsApp natively
Meta-official BSP — broadcasts, two-way messaging, catalog commerce flows, chatbot automation, and click-to-WhatsApp ad attribution. Full CRM sync.
One inbox for every channel
Omnichannel inbox unifying WhatsApp, Instagram, Messenger, email, web chat, voice, and SMS — with shared routing and SLA tracking.
Autonomous revenue motion — 24/7
Voice AI agents that handle inbound and outbound calls, qualify leads, book meetings, and write every interaction back to CRM. No human required.
No-code workflows across every channel
Visual trigger-based workflows, AI chatbots for web and WhatsApp, auto-reply rules, and business process automation — all without engineering support.
Orchestrate complex business logic visually
Enterprise-grade visual workflow definitions with versioning, audit history, async execution, and native integration with every OptiKratos service.
Reservations, quotes, and fleet — unified
Online booking, quote management, driver/resource dispatch, and real-time tracking — built for logistics, field service, and hospitality.
Plans, entitlements, and invoices in one place
Subscription plan management, usage-based entitlements, automated invoicing, dunning, and revenue recognition — fully integrated with CRM.
Accept payments inside any channel
Stripe and Razorpay checkout links, in-chat WhatsApp payment flows, and order management — all synced to your CRM and billing.
Enterprise-grade security built in from day one
RBAC, ABAC, SCIM provisioning, LDAP sync, SAML SSO, MFA, OAuth 2.0 session management, and tamper-evident audit logs.
500+ pre-built connectors — one click to activate
CRM, e-commerce, payments, ads, analytics, and communication connectors. Plus outbound webhooks and real-time event streaming.
3,000+ REST routes — build anything
Full OpenAPI 3.0 spec, language SDKs, sandbox environment, API key management, and rate-limit controls for every OptiKratos capability.
Suites combine the most-used services for each team — you can still add or remove individual services at any time.
Sales Suite
CRM pipeline, AI sales agents, WhatsApp Business, shared inbox, and analytics — the complete revenue stack, one subscription.
Marketing Suite
Email automation, WhatsApp broadcasts, AI chatbots, campaign analytics, and landing pages — all talking to the same CRM.
Platform Suite
Every OptiKratos service bundled with enterprise identity, integrations, developer API, and dedicated SLA. Built for IT and multi-team deployment.
Most teams stitch together 5–8 point tools and pay for integrations that break. OptiKratos ships everything natively.
| Capability | OptiKratos | Typical stack |
|---|---|---|
| Native WhatsApp Business API | Add-on / third party | |
| Voice AI agents (24/7) | ||
| CRM + messaging in one login | ||
| No-code automation builder | Limited | |
| RBAC / ABAC security | Enterprise tier only | |
| Included onboarding | All plans | Paid add-on |
| Free tier available | 14-day full trial | Limited / feature-capped |
| API routes | 3,000+ | ~400 |
| Modules in one platform | 18 | 5–8 (requires integrations) |
Every OptiKratos capability shares a single workspace — no switching accounts, no manual data sync.
RBAC, ABAC, SSO, MFA, and tamper-evident audit logs ship with every plan — not as enterprise add-ons.
Cloud SaaS operated by Synoviq — no servers to maintain, no upgrades to schedule. 99.9% uptime SLA.
Everything you need to know about the OptiKratos platform.
Every OptiKratos service is active from day one. Upgrade as your team grows.
SOC 2 · GDPR ready · Dedicated onboarding on every plan
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