Voice AI Agents for Sales & Support
OptiKratos Voice AI Agents run fully autonomous inbound and outbound calls — with live transcription, call summaries, and automatic CRM pipeline write-back — on one secure cloud platform operated by Synoviq.
- Qualify leads after hours — no missed opportunities
- Eliminate manual CRM data entry from calls
- Consistent brand voice across every interaction
- Scalable to thousands of concurrent calls
- Full audit trail for compliance and coaching
Independent ratings on G2, Capterra, and more
What Voice AI Agents does
Autonomous inbound & outbound calls
Handles qualification, booking, and support calls without a human in the loop.
Live transcription
Real-time speech-to-text across 40+ languages with speaker diarization.
Automatic call summary
AI-generated summaries and action items delivered to CRM within seconds of hang-up.
CRM pipeline write-back
Deal stage, contact fields, and next steps updated automatically — no manual logging.
Voice clone (Enterprise)
Train a branded voice persona using your own audio samples.
Call analytics dashboard
Duration, sentiment trend, keyword frequency, and conversion rate per agent.
Why teams use Voice AI Agents
- Qualify leads after hours — no missed opportunities
- Eliminate manual CRM data entry from calls
- Consistent brand voice across every interaction
- Scalable to thousands of concurrent calls
- Full audit trail for compliance and coaching
Post-call pipeline — automatic
Every call ends with a transcript, AI summary, and CRM update.
Call placed
Voice AI handles the conversation
Transcript
Live speech-to-text captured
AI summary
Key points & sentiment scored
CRM write-back
Deal & contact fields updated
Built for regulated environments
Tenant-isolated RAG
Your training data never crosses tenant boundaries. Each organisation has a dedicated vector store.
RBAC on AI APIs
Role-based access controls on every AI endpoint — fail-closed by default when permissions are absent.
Cloud SaaS · Operated by Synoviq
Fully managed cloud infrastructure. No GPU hardware to provision, no model updates to manage.
AI packaging — included in your plan
Every tier is operated by Synoviq on a multi-tenant cloud — no GPU infra to manage. See full pricing →
AI Starter
Included in Growth plan+
- AI Chatbots (WhatsApp & web)
- Auto-reply with intent detection
- Basic workflow automation
- NLP intent classification
- Up to 5,000 conversations/month
AI Pro
Included in Scale plan+
- Everything in AI Starter
- Voice AI Agents (Pilot)
- Conversation Intelligence
- Lead Scoring & Deal Probability
- Sentiment Analysis & NER
- Next Best Action
- AI Analytics & forecasting
- Unlimited conversations
AI Enterprise
Included in Enterprise
- Everything in AI Pro
- Voice clone & 2h+ calls
- Custom RAG with tenant isolation
- Churn Prediction & CLV Modeling
- Business Process Automation (BPA)
- Data residency options
- SLA + dedicated support
Voice AI Agents — FAQ
Common questions about how OptiKratos handles this capability.
Related AI capabilities
AI Chatbots
OptiKratos AI Chatbots provide sub-second responses across WhatsApp, web chat, and email
Conversation Intelligence
OptiKratos Conversation Intelligence surfaces deal risk, buyer sentiment, and coaching moments from every call and message
AI Lead Scoring
OptiKratos AI Lead Scoring ranks every contact by conversion likelihood
AI Automation
OptiKratos AI Automation connects your CRM, WhatsApp, email, and voice channels in intelligent multi-step workflows
Start using Voice AI Agents today
Full platform access from day one. No credit card required.
Cloud SaaS · Operated by Synoviq · Tenant-isolated · No self-host required