AI Chatbots for WhatsApp & Web
OptiKratos AI Chatbots provide sub-second responses across WhatsApp, web chat, and email — powered by your CRM data, with automatic escalation and conversation history unified on one cloud platform.
- Answer common questions instantly — 24/7
- Capture lead data without a form page
- Reduce support ticket volume by up to 60%
- Consistent responses across every channel
- Seamless handoff keeps customers happy
Independent ratings on G2, Capterra, and more
What AI Chatbots does
Multi-channel deployment
One bot logic deployed to WhatsApp, web widget, and email simultaneously.
CRM-context replies
Bot reads contact history, deal stage, and segment before responding.
No-code flow builder
Drag-and-drop conversation designer with conditional branching.
Handoff to human
Smooth escalation to a live agent with full conversation transcript.
Lead capture forms
Collect name, email, and custom fields inside the chat without leaving WhatsApp.
Conversation analytics
Resolution rate, containment rate, and drop-off per flow step.
Why teams use AI Chatbots
- Answer common questions instantly — 24/7
- Capture lead data without a form page
- Reduce support ticket volume by up to 60%
- Consistent responses across every channel
- Seamless handoff keeps customers happy
Built for regulated environments
Tenant-isolated RAG
Your training data never crosses tenant boundaries. Each organisation has a dedicated vector store.
RBAC on AI APIs
Role-based access controls on every AI endpoint — fail-closed by default when permissions are absent.
Cloud SaaS · Operated by Synoviq
Fully managed cloud infrastructure. No GPU hardware to provision, no model updates to manage.
AI packaging — included in your plan
Every tier is operated by Synoviq on a multi-tenant cloud — no GPU infra to manage. See full pricing →
AI Starter
Included in Growth plan+
- AI Chatbots (WhatsApp & web)
- Auto-reply with intent detection
- Basic workflow automation
- NLP intent classification
- Up to 5,000 conversations/month
AI Pro
Included in Scale plan+
- Everything in AI Starter
- Voice AI Agents (Pilot)
- Conversation Intelligence
- Lead Scoring & Deal Probability
- Sentiment Analysis & NER
- Next Best Action
- AI Analytics & forecasting
- Unlimited conversations
AI Enterprise
Included in Enterprise
- Everything in AI Pro
- Voice clone & 2h+ calls
- Custom RAG with tenant isolation
- Churn Prediction & CLV Modeling
- Business Process Automation (BPA)
- Data residency options
- SLA + dedicated support
AI Chatbots — FAQ
Common questions about how OptiKratos handles this capability.
Related AI capabilities
Voice AI Agents
OptiKratos Voice AI Agents run fully autonomous inbound and outbound calls
AI Automation
OptiKratos AI Automation connects your CRM, WhatsApp, email, and voice channels in intelligent multi-step workflows
Natural Language Processing
OptiKratos NLP processes every inbound message
Conversation Intelligence
OptiKratos Conversation Intelligence surfaces deal risk, buyer sentiment, and coaching moments from every call and message
Start using AI Chatbots today
Full platform access from day one. No credit card required.
Cloud SaaS · Operated by Synoviq · Tenant-isolated · No self-host required